Privacy Policy

Effective Date: January 3, 2025

This privacy policy (the “Policy” or the “Privacy Policy”) discloses the privacy practices for First Nation Fidelity, LLC, located at 5 Teakwood Dr, Newark, DE, and its associated services (together referred to as the “Site”). First Nation Fidelity, LLC (referred to as “we,” “our,” or “us”) is committed to protecting your privacy online. Please read the information below to understand how your information is collected, used, and safeguarded when you visit our Site.

By accessing or using our Site, you acknowledge and agree to this Privacy Policy. If you do not agree with the terms of this Policy, please do not use the Site.

1. Information We Collect

We collect two types of information:

• Personally Identifiable Information (PII): Includes your name, address, email, phone number, and other information that can identify you personally. You may voluntarily provide this when registering, submitting forms, or purchasing services.
  
  

• Non-Personally Identifiable Information: Includes data such as IP addresses, browser types, referral URLs, and browsing behavior on our Site, gathered through analytics and tracking technologies.
  
  

2. How We Use Your Information

We use the collected information to:

• Provide services and customer support

• Process transactions

• Improve our marketing and Site functionality

• Personalize your user experience

• Communicate administrative and promotional messages

Your information may also be used for legal compliance or enforcement of our agreements.

3. Sharing Information

We may share your information with trusted service providers who assist in:

• Processing payments

• Delivering services

• Hosting and maintaining our Site

• Marketing activities
  

We may also disclose your information if required by law or in connection with legal proceedings.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences

• Improve website functionality

• Analyze website usage

• Serve targeted ads via third-party networks
  
  

You can control cookie settings through your browser. Disabling cookies may limit Site functionality.

5. Your Choices

You may:

• Opt out of marketing communications

• Update or correct your PII by contacting us

• Limit tracking by adjusting your browser or device settings

• Request deletion of your account or data (subject to legal or transactional obligations)
  
  

To request updates or removal, email us at [email protected].

6. Data Security

We implement industry-standard security protocols to protect your information. However, no method of transmission over the Internet is 100% secure. By using the Site, you acknowledge these risks.

SMS opt-in consent and phone numbers for the purpose of SMS are not being shared with any third parties under any circumstances.

7. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.

8. Children's Privacy

Our Site is not intended for individuals under 18. We do not knowingly collect information from minors. If we learn that a minor has submitted information, we will delete it promptly.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes indicates your acceptance of the revised Policy.

10. SMS Consent Communication:

The information (302) 240-9918 obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

11. Types of SMS Communications:

If you have consented to receive text messages from First Nation Fidelity , you may receive messages related to the following.

• Customer care

• Account notifications      

• Delivery notification

• Marketing

12.Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your [appointments/billing, etc.].

SMS opt-in consent and phone numbers for the purpose of SMS are not being shared with any third parties under any circumstances.

13. Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

14. Opt-In Method:

You may opt-in to receive SMS messages from First Nation Fidelity in the following ways:

• By submitting an online form

15. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

16. Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (302) 240-9918

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

17. Standard Messaging Disclosures:

• Message and data rates may apply.

• You can opt-out at any time by texting "STOP."

• For assistance, text "HELP" or visit our https://firstnationfidelity.com/privacy-policy and https://firstnationfidelity.com/terms pages.

• Message frequency may vary

18. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

First Nation Fidelity, LLC
5 Teakwood Dr, Newark, DE
Email: [email protected]
Phone: +1 (302) 240-9918